Foozo’s mission is to make lunch at work something to look forward to, by disrupting the traditional “canteen” model through 3 innovative solutions, that connect working people with real tasty and healthy food in respect of main sustainability criteria.
What inspired Foozo’s mission to transform workplace dining, and how is it reflected in your services?
Staying loyal to our values in everything that we do: Sustainability, Joy, Excellence, Innovation, Partnerships, Empowerment and Responsibility.
It is reflected in our KPI’s: 98,5% of deliveries on time, 88.8% clients’ satisfaction.
Powered by our electric vehicle fleet and employing circular reusable or fully recycled and recyclable packaging, the company is resetting the standards for the food delivery industry of tomorrow, aligned with the clients’ ESG objectives.
Guaranteeing fair working conditions to our employees with permanent contracts, full social security coverage, good working atmosphere generates commitment and enthusiasm from our staff, who in turn delivers excellence every day at our customers.
Our food solutions contribute to have a positive impact on the general well-being and job satisfaction. A convivial, friendly lunchbreak with Foozo gives the employees the chance to take time for themselves, relax and recharge their batteries, or time for bonding, getting together, sharing and building better relationships between work colleagues, foster team spirit and create a sense of belonging to the company.
How have pre-ordering and scheduled deliveries improved customer engagement?
Our metrics measure the level of punctuality, efficiency of the logistic hub. Our system allows for delivering on-time and efficiently, an important commitment from us, the Foozo team. The constant analysis of our data is the key to guarantee excellence in the client satisfaction level (deliver on time and without mistakes).
What are the next challenges for Foozo?
Manage neck-breaking speed growth to reach 10M to 15M Euro revenue (5M Euro currently) while maintaining the same level of operational quality on which the business built its reputation upon.
And going further in the reduction of our environmental footprint. We are already pioneering this field in our segment in Luxembourg, setting standards that are already far from competition. But we can do more. Our goal is to reach a 100% electric delivery fleet and 100% circular/reusable food packaging. Reaching that in Luxembourg would allow us to immediately look at further markets, beyond the border.
3 innovative solutions
Foozo.lu: online meals ordering through 30 well-known local restaurant partners
Foozo Market: intelligent fridges in the workplace, which offer ultra fresh homemade dishes prepared under the responsibility of a high-level Chef,
Customizable catering options: for corporate meetings and team events.
This article was published in the special edition on artificial intelligence of Silicon Luxembourg magazine.
