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Talkwalker Opens New Office in San Francisco

Talkwalker, the leading social data intelligence company, announces opening of second US office in San Francisco, to accommodate the growing number of customers in the US market.
(Image Credit: Chris Brignola)

Talkwalker, a leading company in social media analytics and social listening, has opened a new office in San Francisco. Talkwalker had already shown exponential growth in Europe when it landed in New York City in 2015, positioning itself firmly in the US market. The new office opening in San Francisco is geared towards further accelerating growth in the United States.

Following its recent funding of $5.4 million, Talkwalker will further strengthen its technological leadership in social analytics by spearheading development of its existing artificial intelligence capabilities. Already included are deep visual insights based on its proprietary image recognition capability, predictive news discovery, business impact metrics for identifying correlations between social and digital KPIs and its social virality map.

“San Francisco is a core market for our expansion in the US, opening up significant potential to service leading brands, agencies and partners in an innovative and exploding business environment. San Francisco’s talented community is a perfect fit for Talkwalker.”

Since opening its New York office, Talkwalker has signed several globally recognized customers including Peppercomm, a strategic communications and marketing firm. The agency uses Talkwalker’s image recognition technology and Edward Moed, Co-founder and CEO stated, “It’s a must that our clients have a 360 view of what’s being communicated about their brands. With Talkwalker’s innovative analytics features, my teams can now harness the clearest pictures possible of our clients’ online footprint.”

As part of its expansion, the US team also recently welcomed two senior new hires: Cara Buscaglia, previously Insights Director of Market Intelligence at Ebiquity, joins as Head of Solutions, and Quinn Duffy, previously Head of Growth and Developer relations at Kit, joins Talkwalker as Partner Manager for Social Networks.

Why San Francisco? CEO Americas Todd Grossman explains, “San Francisco is a core market for our expansion in the US, opening up significant potential to service leading brands, agencies and partners in an innovative and exploding business environment. San Francisco’s talented community is a perfect fit for Talkwalker.”

Over the last four years, Talkwalker has year-on-year doubled in size and revenue, today employing over 120 employees and set to double by the end of 2017. Talkwalker has 700+ clients worldwide and includes notable brands.

Todd continued, “Market research company MarketsandMarkets estimates that the social media listening market will grow from $1.6B in 2015 to $5.4B by 2020. Our significantly increasing customer base in the States proves this and opening our second office in San Francisco means we’ll be able to continue providing the expert customer service and support that we pride ourselves on.”

The San Francisco office will be led by John Zhao in the role of Head of Sales – West Coast. He has proven experience of building highly successful sales teams, scaling revenue from start-up to several million dollars. He brings a wealth of leadership and operational management know-how and is already working on recruiting his new team.

John has vast experience in sales, PR and marketing, along with analytics and measurement solutions. He said, “I’m delighted to join Talkwalker and to have the opportunity to work with such a passionate and expert team. The Talkwalker tool is incredibly powerful and I fully intend to use my knowledge of key markets in the US to continue the growth and success of Talkwalker.”

Over the last four years, Talkwalker has year-on-year doubled in size and revenue, today employing over 120 employees and set to double by the end of 2017. Talkwalker has 700+ clients worldwide and includes notable brands such as Microsoft, Hewlett Packard Enterprise, Benetton and PwC, along with global agencies like Edelman, Ogilvy, Publicis and Peppercomm. The company’s social media analytics platform has been adopted by industries across the board including financial, pharmaceuticals, luxury goods, FMCG, telecoms, hospitality and retail.

The new office opening in San Francisco provides the facilities needed to address the increasing customer demand for the Talkwalker platform from anywhere in the US.

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