In this exclusive interview with Patrick Malget, Co-Founder of Taxx.lu, we delve into the workings of Taxx.lu, a groundbreaking platform transforming how Luxembourg’s residents handle their tax returns. Discover the challenges, innovations, and future plans straight from the source, as we explore how Taxx.lu is simplifying tax filing since 2018.
Could you briefly describe what Taxx.lu is?
Taxx.lu, operational since 2018, revolutionizes how tax returns are handled in Luxembourg. It’s an easy-to-use online platform that guides users through their tax returns, regardless of their prior tax knowledge. The process is simplified with an adaptive questionnaire, and our innovative “taxx.lu Scanner” app allows for direct uploading of necessary documents. The system intelligently imports data from documents like insurance certificates, streamlining the process. We calculate your tax liability or return, and for just 50€, users can download a completed official tax form. Additionally, we offer personalized tax optimization advice in four languages, complemented by a live-chat help desk.
“Users can trust that their sensitive financial information is in safe hands with Taxx.lu.”
Patrick Malget, Co-Founder of Taxx.lu
What challenges did you face during development, and how were they resolved?
The initial challenge was understanding and converting Luxembourg’s complex tax legislation into user-friendly algorithms. This involved incorporating numerous exceptions and special cases. Following this, we tackled the multilingual aspect, essential in Luxembourg’s diverse society, by offering our services in four languages. This feature is particularly vital as we provide also an English-language platform for tax returns in Luxembourg, especially appreciated by the expat community.
How does Taxx.lu ensure the security and confidentiality of user data?
Ensuring the security and confidentiality of our users’ data is paramount. We employ state-of-the-art encryption and security protocols to protect all information uploaded to our platform. Regular security audits and compliance with GDPR standards underscore our commitment to data privacy. Users can trust that their sensitive financial information is in safe hands with Taxx.lu.
What makes Taxx.lu an ideal choice for English-speaking expats in Luxembourg for their tax filing needs?
Taxx.lu is tailored to meet the needs of English-speaking expats by providing a comprehensive tax filing service in English, a feature not available in official tax forms in Luxembourg. Our platform bridges the language gap, offering clear instructions and support in English, which ensures that expats can navigate their tax returns with confidence and ease.
How does Taxx.lu cater to the specific tax situations commonly faced by English-speaking expats?
Understanding the unique financial landscapes expats encounter, Taxx.lu offers personalized guidance that can help navigate cross-border income, international investments, and other expat-related tax considerations. Our multilingual customer support, including English, stands ready to assist with any expat-specific queries, making taxx.lu a one-stop solution for the expatriate community.
