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Community Manager (m/f) | F4A


We are looking for a talented, qualified and tech-savvy Community Manager to join our team and administer our social media accounts. The role requires hands-on experience in social media, PR, online content creation and community management. The core mission of the job is to significantly grow brand awareness and increase online presence.

Core responsibilities
  • Design and implement social media strategy to align with business goals
  • Plan and monitor brand presence on social media
  • Be actively involved in SEO efforts (keyword, image optimization etc.)
  • Provide engaging text, image and video content for social media accounts
  • Monitor and report on feedback and online reviews
  • Organize and participate in events to build community and boost brand awareness
  • Coordinate with Marketing, PR and Communications teams to ensure brand consistency
  • Liaise with Development and Sales departments to stay updated on new products and features
  • Stay up-to-date with digital technology trends
  • Prepare online newsletters and promotional emails
  • Collaborate with visual designers to improve user experience
  • Measure performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics, WebTrends etc.)
  • Maintain partnerships with media agencies and vendors
  • Monitor and plan social media budget
  • Build engagement and animate the community in different countries and adapt content based on the target audience
  • Perform annual benchmarking and recommendations
  • Develop partnerships with influencers based on business needs
Must-have requirements
  • 3+ years experience as a Community Manager with proven track record of successful engagement campaigns
  • Exceptional oral and written communication skills in French and English
  • Experience launching community initiatives (e.g. building an online forum, creating an event series and writing an email newsletter)
  • Ability to develop engaging content (please provide portfolio)
  • A good deal of creativity and open mindset
  • Excellent understanding of digital marketing concepts and best practices
  • In-depth knowledge of Google Adwords, email marketing and SEO/SEM
  • Ability to interpret website traffic and online customer engagement metrics
  • Hands-on experience with social media management for brands
  • Excellent interpersonal and presentations skills
  • Attention to detail, critical-thinker and problem-solver
  • Strong ability to deal with conflicting and multiple deadlines
  • Experience with B2C and B2B social media is a plus
  • German and/or Dutch language skills
  • Experience with online adverts through Google Adwords, Facebook

Email [email protected]
All applications must include a CV and a cover letter in English.

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