Logistics and transport firms lack the time and space to be able to effectively drive their digital transformation, a new Luxembourg, a survey from the Luxembourg Cluster 4 Logistics has revealed.
The results, which were published at the cluster’s five-year anniversary event on 13 June, were gathered from some 39 member companies from February to March 2022.
Among the key takeaways were the fact that nine out of ten Luxembourg transport and logistics firms are actively driving digital transformation projects in their firms.
Yet lack of time and conflicting priorities remained the key barrier to digitalisation identified by two thirds of respondents. This was followed by a lack of internal expertise, a point raised by a third of respondents.
“Interestingly financial constraints seem not to play a major role in developing projects,” the Cluster 4 Logistics noted in its report.
Respondents recognised the advantages of digitalisation and logtech, observing that the main use cases were transparency of supply chains; the integration of secure and future proof IT systems, which will form the basis for data analyses; data processing and AI based solutions in order to optimise current logistics processes, and digitalisation of internal business processes: online communication, customer relationship management, digital procurement.
Responding to the findings, the cluster has developed a five-point action plan focusing on providing tailored support to members to identify digitisation priorities, promotion of digitisation expertise in schools, the creation of workshops on logistics technology, the expansion of matchmaking events between members and logtechs and the development of information campaigns about support initiatives within the ecosystem.
Read our interview with Philippe Scholten about the cluster and sector in general.
