Telindus brings technology to its customers wherever they are with a new event format: the Telindus webinars.
by: Silicon Luxembourg
photo: Miguelangel Miquelena on Unsplash
Our lives have been completely transformed as a result of Covid. To keep the discussions going on topics such as digital transformation, innovation, cybersecurity, fintechs and the cloud, Telindus is launching a series of webinars (in French and English) for companies from all sectors.
In a short format of up to 40 minutes, experts and guests will speak followed by a Q&A session.
Next event: May 14 th at 3:00 pm
How to improve user experience with a chatbot?
With the collaboration of Foyer Assurances, Tango, Telindus and Chatlayer.
As communication channels multiply, organizations need to rethink the way they interact with their customers and employees. From a business point of view, chatbots provide users with direct answers to simple questions 24 hours a day, 7 days a week. On the other hand, it allows support teams to focus their efforts on more complex issues, the resolution of which requires human intervention. As a result, operational efficiency can be improved while increasing overall user satisfaction.
During this webinar, experts from Telindus and Chatlayer will give you the latest insights about chatbot technology. Then, Tango and Foyer will share their feedback on the usage of such technology.