Doctena secures EUR 4,5 million from private investors, business angels and debt to fuel its European expansion. Doctena is the leading doctor booking platform in the Luxembourg, Belgium and the Netherlands.
The new funding will be used to consolidate existing markets, to enter Switzerland and further European countries.
“We started in 2013. Today over 15% of the doctors use our services in Luxembourg. For some specialties it is up to 30%.“ says Patrick Kersten, CEO and founder. “Doctena is the only European medical booking platform operating multiple countries and has a unique knowhow. Our Brussels and Amsterdam teams are doing well and growing strongly. Patients are enthusiastic.“
The proven business model as well as the current operational performance have convinced the BIL to extend a long term loan to the company.
Doctena, the European medical booking platform, scores €4.5M funding https://t.co/GTrbxffyAD
— TechCrunch (@TechCrunch) December 14, 2015
“Innovation is part of BIL’s DNA and we strongly support entrepreneurship in Luxembourg. Our participation to the InnovFin initiative together with the European Investment Fund creates new opportunities for SMEs. Companies such as Doctena share the same innovative spirit and we’re proud to help them grow solid financial roots in Luxembourg” says Marcel Leyers, member of the BIL Management Board and Chief of Corporate and Institutional Banking.
Some investors belong the LBAN, the Luxembourg Business Angel Network, a club of investors actively seeking seed investments in local start-ups.
The total investment is now of EUR 6 million reinforcing the European ambitions of the company. The advantages for the medical practices are many. Less time is spend on the phone. The practices experience higher attendance of patients due to systematic reminders. The patient satisfaction and retention are the focus.
Yearly satisfaction surveys amongst patients show strong support for existing mobile and web solutions offered by Doctena. Up to 97% of patients indicate that they are willing to recommend the tool to friends and family.
“I can only recommend all doctors in Luxembourg to adopt online bookings as repeated feedback from patients is to be able to book an appointment with all their doctors on one single platform. It is happening.”

Doctena is well positioned to conquer more European markets. An international and seasoned team now has proven experience in entering new markets. Adopting and improving is today part of the company’s DNA.
The press release published here reflects only the opinion of the author: Doctena
