TrustQuay Digitalises Corporate Services, Trust and Fund Administrators With Integrated Software

Keith Hale in the Multifonds London office. Photo by @rugfoot Richard Gray

TrustQuay, a leading technology provider for corporate services, trust and alternative fund administration markets recently announced its additional investment in the Luxembourgish market along with the opening of an office in the Luxembourg House of Financial Technology. We/Silicon Luxembourg caught up with them to hear their story.

Photo: Keith Hale, Executive Chairman at TrustQuay / Credits © TrustQuay

What is your startup about?

TrustQuay isn’t a startup as such – it was formed from the merger of Microgen and Touchstone to become the global leader in technology for the corporate services, trust and fund administration markets. The merger was completed last February with the new brand launched in June.

Our goal is to transform the consolidating corporate services, trust and alternative fund administration market with scalable, secure, API driven, cloud deployable technology, to enable the industry to digitalise and automate their operations and end-client engagement.

What is your solution about?

We offer a market-leading front to back office software platform for corporate services providers, trust and alternative fund administrators. It covers back office finance, timesheet and billing, middle office entity management and client accounting, compliance management such as FATCA, CRS monitoring and automated filing such as eCDF. Also included are front office tools for end-client digital engagement, and integration with leading EcoSystem tools such as DocuSign for eSignatures and GBG for digital onboarding.

“We launched the TrustQuay Portal which allows our clients to leverage all the rich client data stored in our platform.”

Who are your clients?

TrustQuay serves more than 460 clients and 18,000 users in over 30 jurisdictions, through 9 offices worldwide including Jersey, Guernsey, UK, Singapore and Australia. Over the past year, we have won 26 new clients, including Centralis in Luxembourg and opened an office here to service this key market.

Over the past year during the COVID-19 pandemic, we have successfully delivered 21 go-lives for clients, which include 9 migrations, 8 new client implementations and 4 existing global clients adding on new jurisdictions to their existing coverage.

What is next?

We are continuously innovating our offering to clients and over the past year have delivered a number of major new developments including digital onboarding and Luxembourg specific filing requirements such as eCDF, among others. In addition, we launched the TrustQuay Portal which allows our clients to leverage all the rich client data stored in our platform, to provide their end-clients with complete access to their information in a controlled and secure way.

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